Shipping policy

Shipping Policy

We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details on processing times, delivery estimates, and more.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is confirmed, you will receive a confirmation email. After your order has been shipped, a tracking number will be provided so you can monitor its progress.

Shipping Times
Delivery times vary depending on your location:

Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days

Please note that these are estimated delivery times and may vary due to factors such as carrier delays, customs processing, or high demand periods.

Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions—be sure to check our website for current offers.

Tracking Your Order
Once your order has shipped, you will receive an email with your tracking information. Please allow 24–48 hours for tracking updates to appear.

Delays & Issues
While we strive to meet all delivery estimates, unexpected delays can occur. We are not responsible for delays caused by shipping carriers, customs, or incorrect address information provided at checkout. If your package is significantly delayed or lost, please contact our support team and we will assist you.

Incorrect Addresses
Please ensure that your shipping address is accurate before placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages
If your order arrives damaged or you believe it has been lost in transit, please contact us within 5 days of delivery (or expected delivery date). Include your order number and photos (if applicable), and we will work to resolve the issue as quickly as possible.

Contact Us
If you have any questions about your order or shipping, feel free to reach out to our customer support team. We’re here to help!